FAQ

PAYMENT

What Forms of Payment do you Accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How Secure is This Store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Must I have a Paypal Account to Shop this Site? 
No, you are not required to have a have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

SHIPPING

When Does My Item Ship? 
Each item is lovingly made just for you. Please allow two weeks for your item to ship.

Where Does My item Ship From? 
Presently your item is shipping from Toronto, Canada.

Do you Ship Outside of Canada? 
YES! Currently we are shipping to the United States and Canada. For shipping outside of the US and Canada, please contact [email protected] for inquiries.

RETURNS

Do You Accept Returns?
We gladly accept returns on items that are unworn and in a new, resalable condition. If the returned item is deemed to not be in resalable condition, we reserve the right to refuse the return. All returns must be made within 7 days of the receipt of goods.

Who Will Cover the Post Cost for the Return?
The cost of return postage must be covered by the customer. In the case of a faulty item or defect, the cost of postage will be covered by us.

Will Cash Refunds be Provided for Returns?
Cash refunds will only be offered if the item is determined to be faulty or defected and the customer does not want an exchange. Other than that, only an exchange or store credit will be offered for a return.

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